If you are an owner, tenant or resident, administrator or member of a board of directors of a building or residential complex, at some point you must face the question, how do I improve the communication and security of my complex? the main idea and so far the most effective is the intelligent video intercom.

But how to choose, why choose and the main thing which is the most effective? well, in our blog we are going to talk about six things you should know to choose a suitable intercom system.

1. That you do not have to provide personal data to third parties.

Security statistics indicate that 80% of home break-ins within complexes are due to security gaps in the information or data leaking out. In other words, naively and unsuspectingly sharing the cell phone number of the father, his wife, and children, the home's landline phone, or even their emails. 

Providing this type of information to third parties outside our nucleus of family, friends and people we trust exposes us to being victims of theft and fraud such as rides and millionaire calls. Under this last modality, they mainly deceive children, older adults and employees of the service.

There have even been multiple thefts due to the information provided by some unscrupulous security and surveillance people of the buildings, who act in complicity with the criminals.

Solution: Look for a door system that does not require you to deliver your personal data to any member of the building and that in any case keeps your information encrypted in an asymmetric encryption system through the use of highly complex algorithms.

2. Portability of the interphone inside our cell phone.

When robbers plan to burglarize homes, they first make sure there are no people inside. A simple way is to go to the goal and announce yourself through the interphone. If we have a citophony system that has portability within our cell phone, thieves and even the surveillance personnel of our building will not know that we are answering the call from anywhere in the world. 

Likewise, having the interphone housed inside our smartphone guarantees us to have complete control of it, preventing decisions to enter our home from being made even by service employees or any other person.  

3. An efficient communication channel between the administration and the residents or owners.

Taking into account that the administrator is the connecting entity between residents, owners and horizontal property in general, it must have an effective and agile means of communication.

Imagine having an exclusive application like WhatsApp for your group, which guarantees the privacy of information, a personalized communication channel for the administration to communicate individually or in groups with residents or owners, or better yet, a newsletter for make known all the events of the residential community, with instant messages that arrive directly to their cell phone screen without having to open their private emails.  

I'm not talking about creating a private group on WhatsApp, I'm talking about having the building's own internal messaging system hosted within a mobile app for the interphone on the cell phone of each resident or owner.

Simplifying the number of tasks and facilitating the communication processes of the whole is a challenge that assists the entire residential community in general and not just the administrator.  

4. Visitor log with video and history log

When you enter a reception and they ask you for your name and the ID number to leave it in a minute, what is your impression? Now, when you arrive at the same reception, but the system captures your photographic image and they ask you for your identification card to capture the bar code and store the information in the intelligent intercom system, your impression changes. Surely yes!

The first scenario makes your building or residential complex look old and outdated while becoming a perfect opportunity to impersonate someone. The second scenario shows efficient, agile and state-of-the-art access control for visitors and homes, which guarantees the integrity of residents and their property.

An intercom system should not be restricted to just making calls to and from the gatehouse, it should go further, such as showing residents the real-time video of the visitor or home that is announced at the gatehouse and leaving a historical record with data and photography , hosted on your cell phone.

It can be believed that a door system with these features is excessively expensive, or that it is only available for countries with advanced technology, but in reality in the Colombian market you can already find intelligent video door phone systems like these at really surprising prices and 100% reliable.

If you want to download the list of approximate prices in the Colombian market you can do it here

5. Installation cost and complexity

Installing a door system for the first time at the time was one of the most tedious tasks on the market, opening holes in the walls for wiring and waiting for everything to go well is one of the tasks that no resident and administrator would want to have.

For this reason, when choosing a door system, the ideal is for it to be a wireless 100% and to seek to optimize the installation processes.

6. Maintenance free of wired networks.

This point constitutes the biggest headache of residential complexes and buildings, not only old but even recent around the interphone system. The infrastructure of telecommunications networks with which they were built is designed to accommodate, at most, in each dwelling only the telephone pair for the fixed telephone and another pair for the wired interphone.   

As the years went by, new communications service providers of all kinds of internet and television, electronic security such as closed circuit television, access control, alarms, etc., began to excessively share networks and existing ducts in buildings, with the aggravating circumstance of the delay in the adoption and implementation in Colombia of the Technical Regulation for Internal Telecommunications Networks - RITEL, which came into force only as of the middle of last year.

On the one hand, RITEL obliges builders to implement, in new horizontal property buildings, the proper communications infrastructure and connections so that communications operators can offer a good provision of their services, and they are obliged to install the equipment and necessary cables to bring a better signal to homes, without detriment and invasion of other existing networks.

It is for this reason that most of the wired door entry systems installed in today's buildings present numerous problems. On the other hand, their technologically obsolete equipment operates worse every day and sometimes they are not even available in the country. All this makes your day-to-day maintenance more complex and costly.

Solution: Look for a door system that does not depend on wiring inside the dwellings, such as the intelligent video door phone that takes the door phone to the resident's cell phone, offering greater and better services that are impossible to supply for traditional wired door phones.


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